MONIQUE WILSON KAISER
Corporate Secretary, Senior Exchange Administrator, grew up in Southern California and began working in the title escrow industry in 1989, switching to 1031 Exchanges in 1996. At ERI, where she has worked since its inception, she now deals mostly with commercial transactions, assisting clients in finding ways to use exchanges to their best advantage. A self-described “people person”, Monique especially enjoys helping people prepare the way for a successful and happy retirement and developing friendships with her colleagues and clients. In her spare time, she loves spending time with their grandkids and golfing with her husband.

mwilson@exchangeresources.net
Team

MONIQUE WILSON KAISER
Corporate Secretary, Senior Exchange Administrator, grew up in Southern California and began working in the title escrow industry in 1989, switching to 1031 Exchanges in 1996. At ERI, where she has worked since its inception, she now deals mostly with commercial transactions, assisting clients in finding ways to use exchanges to their best advantage. A self-described “people person”, Monique especially enjoys helping people prepare the way for a successful and happy retirement and developing friendships with her colleagues and clients. In her spare time, she loves spending time with their grandkids and golfing with her husband.

mwilson@exchangeresources.net

NAOMI BOOKER
Operations Manager, grew up in San Diego and was working toward a teaching degree when she took an administrator position at ERI in 2001. The work was so engaging that she stayed with the company and today, she is responsible for ERI’s banking, an important task involving separate exchange accounts for each client. Even after so many years at ERI, she is still surprised at how much she loves working there: “We all help each other to help the clients. Everyone genuinely cares about them. Whether we’re holding $50,000 or $5 million for them, they’re all equal in our eyes.” She enjoys cooking, music, learning, and spending time with her husband and their son.

nbooker@exchangeresources.net
Team

NAOMI BOOKER
Operations Manager, grew up in San Diego and was working toward a teaching degree when she took an administrator position at ERI in 2001. The work was so engaging that she stayed with the company and today, she is responsible for ERI’s banking, an important task involving separate exchange accounts for each client. Even after so many years at ERI, she is still surprised at how much she loves working there: “We all help each other to help the clients. Everyone genuinely cares about them. Whether we’re holding $50,000 or $5 million for them, they’re all equal in our eyes.” She enjoys cooking, music, learning, and spending time with her husband and their son.

nbooker@exchangeresources.net

ELIZABETH MADDUX
Exchange Administrator, has been working in 1031 exchanges since 2012. She has a background in the corporate world and various aspects of the real estate industry. She has traveled to India where she trained a team on offshore processes, and has been involved in process-improvement. She has committed herself to continuously growing in her field, being of service to her clients, and seeing other succeed. She sees the values of ERI’s principals and the company’s ethics directly reflected in the quality of service we provide, and appreciates the commitment that ERI has towards their clients, as well as each other. In her free time, she loves to spend time with her family and travel.

emaddux@exchangeresources.net
Team

ELIZABETH MADDUX
Exchange Administrator, has been working in 1031 exchanges since 2012. She has a background in the corporate world and various aspects of the real estate industry. She has traveled to India where she trained a team on offshore processes, and has been involved in process-improvement. She has committed herself to continuously growing in her field, being of service to her clients, and seeing other succeed. She sees the values of ERI’s principals and the company’s ethics directly reflected in the quality of service we provide, and appreciates the commitment that ERI has towards their clients, as well as each other. In her free time, she loves to spend time with her family and travel.

emaddux@exchangeresources.net

CHANTELLE GALLOWAY
Exchange Administrator, is a San Diego native with a degree in human biology and an interest in medicine. Twice she has taken work at ERI, the first was for 6 years until she and her husband moved out of state and the second in 2012 after their return. She now deals with a range of professionals as she ensures that transactions proceed smoothly. In her spare time, she enjoys camping, fishing, and boating with her husband and their children.

cgalloway@exchangeresources.net
Team

CHANTELLE GALLOWAY
Exchange Administrator, is a San Diego native with a degree in human biology and an interest in medicine. Twice she has taken work at ERI, the first was for 6 years until she and her husband moved out of state and the second in 2012 after their return. She now deals with a range of professionals as she ensures that transactions proceed smoothly. In her spare time, she enjoys camping, fishing, and boating with her husband and their children.

cgalloway@exchangeresources.net

PRECIOUS ABRAHA
Assistant Exchange Administrator, grew up in San Diego and Orange County. She joined ERI in 2014 after having worked for a company in Orange County that dealt with short sales. Her job includes processing client contacts and assistance. She is building her knowledge and skills quickly: “You learn something new with each file you touch and every phone call you take,” she says. “We dedicate a lot of time to informing real estate professionals so they can advise their clients — this is such a specialized field that they rely on us for that information.” She enjoys cooking and traveling, particularly to New York City.

pabraha@exchangeresources.net
Team

PRECIOUS ABRAHA
Assistant Exchange Administrator, grew up in San Diego and Orange County. She joined ERI in 2014 after having worked for a company in Orange County that dealt with short sales. Her job includes processing client contacts and assistance. She is building her knowledge and skills quickly: “You learn something new with each file you touch and every phone call you take,” she says. “We dedicate a lot of time to informing real estate professionals so they can advise their clients — this is such a specialized field that they rely on us for that information.” She enjoys cooking and traveling, particularly to New York City.

pabraha@exchangeresources.net

TRACY LABOMBARD
Assistant Exchange Administrator, likes that at ERI, she plays a role in helping people hold on to their hard-earned money: “I’m very pro-business, and this is living my ethic,” she says. Originally from Modesto and a resident of San Diego since 1997, she joined ERI in 2015. The level of cheerful, industrious team ambience there surprised her: “It’s a rare thing to find in any company,” she explains. “I think it’s indicative of the respect we have for each other and for the clients.” Outside of ERI, Tracy likes photography and traveling with her husband.

tlabombard@exchangeresources.net
Team

TRACY LABOMBARD
Assistant Exchange Administrator, likes that at ERI, she plays a role in helping people hold on to their hard-earned money: “I’m very pro-business, and this is living my ethic,” she says. Originally from Modesto and a resident of San Diego since 1997, she joined ERI in 2015. The level of cheerful, industrious team ambience there surprised her: “It’s a rare thing to find in any company,” she explains. “I think it’s indicative of the respect we have for each other and for the clients.” Outside of ERI, Tracy likes photography and traveling with her husband.

tlabombard@exchangeresources.net

CRISTI BARRETT
Exchange Administrator, joined ERI in 2015. Although she was a newcomer compared to others who had worked together for many years, everyone made her feel immediately welcome. It explained the level of trust she saw from clients and callers, and made it easy to enjoy the satisfaction of helping clients with paperwork and seeing it properly completed, “like putting pieces of a puzzle together,” she says. Cristi is a native of Santee, near San Diego, and loves camping and going to the beach with her husband, two children, and the family beagle.

cbarrett@exchangeresources.net
Team

CRISTI BARRETT
Exchange Administrator, joined ERI in 2015. Although she was a newcomer compared to others who had worked together for many years, everyone made her feel immediately welcome. It explained the level of trust she saw from clients and callers, and made it easy to enjoy the satisfaction of helping clients with paperwork and seeing it properly completed, “like putting pieces of a puzzle together,” she says. Cristi is a native of Santee, near San Diego, and loves camping and going to the beach with her husband, two children, and the family beagle.

cbarrett@exchangeresources.net

DIANA TURK
Assistant Exchange Administrator, is a Southern California native who joined ERI in 2015. She comes from a background in the resort/hospitality industry. Her experience and knowledge in providing exceptional guest service has easily translated to ERI, as she strives to provide information and guidance to clients and real estate professionals through the 1031 Exchange process. She loves that she learns something new each day and can rely on the expert advice given by all administrators. Diana feels honored for being part of such a welcoming, supportive and cohesive team that she prefers to call family. In her spare time she enjoys the outdoors, anything by the ocean, hiking with her dog, Emma and spending time with her three children and granddaughter.

dturk@exchangeresources.net
Team

DIANA TURK
Assistant Exchange Administrator, is a Southern California native who joined ERI in 2015. She comes from a background in the resort/hospitality industry. Her experience and knowledge in providing exceptional guest service has easily translated to ERI, as she strives to provide information and guidance to clients and real estate professionals through the 1031 Exchange process. She loves that she learns something new each day and can rely on the expert advice given by all administrators. Diana feels honored for being part of such a welcoming, supportive and cohesive team that she prefers to call family. In her spare time she enjoys the outdoors, anything by the ocean, hiking with her dog, Emma and spending time with her three children and granddaughter.

dturk@exchangeresources.net

LIDIA McCANN
Office Assistant, was born in Cuba and grew up in the San Fernando Valley. She moved to Orange County in 1994 with her husband and two sons.

Lidia had worked for a small computer electronics company for 15 years before joining ERI in 2014. It has been a wonderful experience working for a company that truly cares about its employees, and she loves how that spills over onto our clients; they are treated as though each one’s case is very important.

Lidia loves all kinds of music, crocheting, and spending time with her husband and pug “Spaghetti”.

lmccann@exchangeresources.net
Team

LIDIA McCANN
Office Assistant, was born in Cuba and grew up in the San Fernando Valley. She moved to Orange County in 1994 with her husband and two sons.

Lidia had worked for a small computer electronics company for 15 years before joining ERI in 2014. It has been a wonderful experience working for a company that truly cares about its employees, and she loves how that spills over onto our clients; they are treated as though each one’s case is very important.

Lidia loves all kinds of music, crocheting, and spending time with her husband and pug “Spaghetti”.

lmccann@exchangeresources.net

CAROLINA CLAVEL
Assistant Exchange Administrator, born and raised in San Diego; Carolina is one of Exchange Resources newest and youngest team members. She began working for ERI in 2015. Previous to ERI, she was working an internship at State Farm; learning the field, and developing her customer service skills. She currently attends college in San Diego, and plans to major in business. She enjoys working at ERI helping clients, real estate agents, and escrow officers work through their 1031 Exchanges as smoothly as possible. Although she plans to study for a different field, she hopes to grow with ERI, and maintain the close relationships that she has developed. In her spare time, she enjoys going out with friends and family.

CClavel@exchangeresources.net
Team

CAROLINA CLAVEL
Assistant Exchange Administrator, born and raised in San Diego; Carolina is one of Exchange Resources newest and youngest team members. She began working for ERI in 2015. Previous to ERI, she was working an internship at State Farm; learning the field, and developing her customer service skills. She currently attends college in San Diego, and plans to major in business. She enjoys working at ERI helping clients, real estate agents, and escrow officers work through their 1031 Exchanges as smoothly as possible. Although she plans to study for a different field, she hopes to grow with ERI, and maintain the close relationships that she has developed. In her spare time, she enjoys going out with friends and family.

CClavel@exchangeresources.net

LINDIE DOMINGUEZ
Assistant Exchange Administrator, grew up in Montana and moved to Orange County in 2009. She has worked in customer service for the past 15 years. She appreciates that ERI truly cares about their clients, and values representing a company with such integrity. She enjoys working with the unique challenges presented by Reverse and Build-to-Suit exchanges. In her spare time she enjoys being with family, cooking and spending time outdoors.

ldominguez@exchangeresources.net
Team

LINDIE DOMINGUEZ
Assistant Exchange Administrator, grew up in Montana and moved to Orange County in 2009. She has worked in customer service for the past 13 years. She appreciates that ERI truly cares about their clients, and values representing a company with such integrity. She enjoys working with the unique challenges presented by Reverse and Build-to-Suit exchanges. She is a wife and mother, and in her spare time she enjoys cooking, photography and spending time outdoors.

ldominguez@exchangeresources.net

MICHAEL SPRING
Assistant Exchange Administrator, is a San Diego native with a degree in history. Michael joined ERI in 2018 after working in the information technology field for five years. He enjoys working with clients and other related parties throughout the Exchange process. Michael strives to provide exceptional customer service for every customer. Outside of work, he loves spending time with family, traveling, and staying up to date on current events.

mspring@exchangeresources.net
Team

MICHAEL SPRING
Assistant Exchange Administrator, is a San Diego native with a degree in history. Michael joined ERI in 2018 after working in the information technology field for five years. He enjoys working with clients and other related parties throughout the Exchange process. Michael strives to provide exceptional customer service for every customer. Outside of work, he loves spending time with family, traveling, and staying up to date on current events.

mspring@exchangeresources.net

TAYLOR PENNINGTON
Assistant Exchange Administrator, joined ERI in 2018. Born and raised in Southern California, she has worked in various areas of the real estate industry since 2003. She is a people-person and loves that ERI gives her the opportunity to interact with clients, and enjoys helping them understand the 1031 process. Her main goal is working through any challenges that come up and making it an overall enjoyable experience for the client. In her free time, she enjoys music, the outdoors, photography, and spending quality time with her 3 kids and dog.

tpennington@exchangeresources.net
Team

TAYLOR PENNINGTON
Assistant Exchange Administrator, joined ERI in 2018. Born and raised in Southern California, she has worked in various areas of the real estate industry since 2003. She is a people-person and loves that ERI gives her the opportunity to interact with clients, and enjoys helping them understand the 1031 process. Her main goal is working through any challenges that come up and making it an overall enjoyable experience for the client. In her free time, she enjoys music, the outdoors, photography, and spending quality time with her 3 kids and dog.

tpennington@exchangeresources.net

MICHELLE BARNHART
Assistant Exchange Administrator, is a Southern California native who joined ERI in 2016. Although she has worked in fields related to real estate in the past, working with 1031 exchanges has provided a unique education. She appreciates learning about the different aspects of exchanges and likes helping clients narrow down and navigate the best route to a successful exchange. Outside of the office, she enjoys spending time her husband, family, and friends.

mbarnhart@exchangeresources.net
Team

MICHELLE BARNHART
Assistant Exchange Administrator, is a Southern California native who joined ERI in 2016. Although she has worked in fields related to real estate in the past, working with 1031 exchanges has provided a unique education. She appreciates learning about the different aspects of exchanges and likes helping clients narrow down and navigate the best route to a successful exchange. Outside of the office, she enjoys spending time her husband, family, and friends.

mbarnhart@exchangeresources.net

DANIELA NAPIER
Assistant Exchange Administrator, joined ERI in 2017, was born and raised in Orange County, California. With nearly 10 years of experience in customer service, it was a smooth transition into a company that places such high importance on providing stellar service and support to each and every client. She truly appreciates working with such an exceptional team every day, and the ever-present opportunities her job presents to continue to grow and learn something new. Daniela enjoys lending a helping hand in a variety of areas wherever it may be needed around the office, whether in the Delayed Exchange department or with the more complex Reverse and Build to Suit Exchanges. The experience and expertise of the administrators is amazing and has proved to be an invaluable resource to draw on for support and to expand her knowledge.

Daniela is an art and music lover, foodie, and hiking/camping enthusiast. She loves traveling with her husband and spending time with close friends and family.”

dnapier@exchangeresources.net
Team

DANIELA NAPIER
Assistant Exchange Administrator, joined ERI in 2017, was born and raised in Orange County, California. With nearly 10 years of experience in customer service, it was a smooth transition into a company that places such high importance on providing stellar service and support to each and every client. She truly appreciates working with such an exceptional team every day, and the ever-present opportunities her job presents to continue to grow and learn something new. Daniela enjoys lending a helping hand in a variety of areas wherever it may be needed around the office, whether in the Delayed Exchange department or with the more complex Reverse and Build to Suit Exchanges. The experience and expertise of the administrators is amazing and has proved to be an invaluable resource to draw on for support and to expand her knowledge.

Daniela is an art and music lover, foodie, and hiking/camping enthusiast. She loves traveling with her husband and spending time with close friends and family.”

dnapier@exchangeresources.net

HALEY MEACE
Receptionist, was born and raised in San Diego. She has joined the ERI family in 2019 after graduating from Chico State with her psychology degree. She comes from a background of hospitality, through her variety of jobs and volunteer work. You can usually see her with a big smile on her face, and she will brighten up your day when you first walk into the office. In her spare time, she enjoys helping others, adventuring in nature, going to concerts, and spending quality time with her friends and family.

619-528-1031hmeace@exchangeresources.net

Team

HALEY MEACE
Receptionist, was born and raised in San Diego. She has joined the ERI family in 2019 after graduating from Chico State with her psychology degree. She comes from a background of hospitality, through her variety of jobs and volunteer work. You can usually see her with a big smile on her face, and she will brighten up your day when you first walk into the office. In her spare time, she enjoys helping others, adventuring in nature, going to concerts, and spending quality time with her friends and family.

619-528-1031hmeace@exchangeresources.net

DANA DRURY
was born and raised in San Diego, California. She attended the University of California Santa Barbara with a major in Sociology and minor in Communication. She enjoys spending time with her family, karaoke, California burritos and playing the spoons. Dana strives to make her put a smile on her clients faces while giving excellent service. She is thrilled to be a part of the Exchange Resources family.

Team

DANA DRURY
was born and raised in San Diego, California. She attended the University of California Santa Barbara with a major in Sociology and minor in Communication. She enjoys spending time with her family, karaoke, California burritos and playing the spoons. Dana strives to make her put a smile on her clients faces while giving excellent service. She is thrilled to be a part of the Exchange Resources family.

J. EMMA PATTERSON
Exchange Administrator, has been working in exchanges since 1992 and was one of the first certified exchange specialists in the country. She enjoys guiding clients through complicated exchange transactions but her favorite work is helping our clients and building relationships. She is a graduate of Cal State Long Beach, alum of CU Boulder, and a former business owner. She loves anything outside, spending time in LA with her son, and hiking with her dog Nugget.

jpatterson@exchangeresources.net Contact Us

J. EMMA PATTERSON
Exchange Administrator, has been working in exchanges since 1992 and was one of the first certified exchange specialists in the country. She enjoys guiding clients through complicated exchange transactions but her favorite work is helping our clients and building relationships. She is a graduate of Cal State Long Beach, alum of CU Boulder, and a former business owner. She loves anything outside, spending time in LA with her son, and hiking with her dog Nugget.

jpatterson@exchangeresources.net Contact Us